Think about how many things are offered during a normal day of communicating. The small peccadillos, innuendoes, sarcasm and insinuations that consistently weave their way into our vernacular are having a long lasting negative affect. These seemingly innocent and playful pokes are having a greater impact on your team than you think. In turn the small gains received when you hear a compliment, supportive comment, or hug can translate into giant leaps down the proverbial positive road. Pay attention to the details of how you give and receive. It all matters. OOUUTT

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